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At SARL Marrakech Weekend, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, stay at our properties, or use our services.

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Politique de confidentialité

At SARL Marrakech Weekend, your privacy is important to us.

At SARL Marrakech Weekend, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, stay at our properties, or use our services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal data when you make a reservation or interact with our services:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information
  • Identification documents (passport, national ID, etc.)

1.2 Non‑Personal Information

We may also collect non‑identifiable data, including:

  • Browser type
  • IP address
  • Cookies and tracking data
  • Aggregated website usage statistics

2. How We Use Your Information

2.1 Use of Personal Information

Your personal data may be used for:

  • Processing bookings and reservations
  • Communicating with you before, during, and after your stay
  • Providing customer service and support
  • Complying with legal and regulatory obligations
  • Personalizing your experience and improving service quality

2.2 Use of Non‑Personal Information

Non‑personal data helps us:

  • Improve website performance and user experience
  • Conduct marketing and promotional activities
  • Analyze traffic, trends, and usage patterns

3. How We Share Your Information

3.1 Third‑Party Service Providers

We may share your information with trusted partners who assist us with:

  • Payment processing
  • Marketing and advertising
  • Hospitality operations and website maintenance
  • Customer support services
  • These providers are required to protect your data and use it only for the services they deliver.

3.2 Legal Requirements

We may disclose your information when required by law or in response to legitimate requests from public authorities.

4. Security of Your Information

We implement administrative, technical, and physical safeguards to protect your personal data.

However, no online transmission or electronic storage system is completely secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze activity.

You may configure your browser to refuse cookies, but certain website features may not function correctly without them.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of access – Request copies of your personal data.
  • Right to rectification – Request correction of inaccurate or incomplete data.
  • Right to erasure – Request deletion of your data under certain conditions.
  • Right to restrict processing – Request limitations on how your data is processed.
  • Right to object – Object to certain types of data processing, under specific conditions.
  • To exercise these rights, you may contact us directly.

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